Property Management
The Benefits of Property Management include: Property Evaluation, Vacancies Tenant,Selection, Security Deposits, Rents Collected, Mortgage Payments, Accounting Services, Management Fees,Property Inspections, Maintenance Services, Eviction Services
We will assess your property, make recommendations, and obtain the best price and a quality tenant.
Vacancies
Vacancies are expensive for both of us. We make every effort to keep our vacancies to a minimum. Our aggressive marketing plan allows your property to be presented to the largest possible market in the shortest possible time. We have a vast and comprehensive network of contacts to help fill vacancies.
Tenant Selection
We want good tenants just as much as you do! We pride ourselves in the quality of tenants we are able to attract. Choice Homes Atlanta views resident selection as our most important function. Years of experience in dealing with tenant screening virtually insures a hassle free experience. Our extensive tenant screening and credit investigations help ensure this.
Applicants are required to complete a detailed rental application, meet minimum income requirements, rental background, credit requirements and provide references. We run a total credit check on all prospective tenants. In addition, we report any delinquencies to the credit bureaus! This has proven to be extremely effective in stopping late rents.
Once a tenant's application has been approved, appointments are made to approve the actual lease agreement. We review the lease thoroughly with the tenant. This gives us a chance to answer any questions and to carefully explain the tenant's responsibilities as well as our company's policies, and rules. This attention to the tenants' needs greatly reduces misunderstandings and eliminates many potential problems before they are problems. A copy of the lease agreement will always be sent to you upon execution.
Once again, we want good tenants just as much as you do! We pride ourselves in the quality of tenants we are able to attract.
Security Deposits
For additional protection, appropriate security deposits are always collected upon completion of rental applicants by a prospective tenant. Amount of deposits are based on the monthly rental rate and the credit worthiness of the tenant. Applicants with pets are required to pay an additional pet deposit, if the owner approves a pet.
All deposits are maintained in a trust checking account as required by state real estate regulations until they are either refunded to the tenant upon the successful check-out inspection or are forfeited to cover damages caused by lease violations.
Rental Collections
All rent is due on the 1st of each month and is considered late if received after the 5th of the month. Late notices are sent on the 6th and removal proceedings are initiated if the tenant does not make immediate arrangements for rent payment. We feel that the collection of rent is the second most important function of managing your property.
Accounting Services
Every transaction affecting your account balance is recorded and explained in detail. Our computerized accounting system enables you to see exactly what has transpired with your property on a monthly basis.
Copies of all work orders and receipts are kept on file throughout the year. We will be happy to provide duplicate copies of this information at the end of the year to help you with your tax preparations.
In addition to the monthly statements we also provide a complete account summary at the end of the year. This shows you each accounting transaction posted on your property during the year; i.e., total rent received, total mortgage payments made, total maintenance expenses, etc. These statements are specially designed to simplify the year-end tax preparation job for you and your accountant.
Property Inspections
Our main job is to protect your investment property. We do this in two different ways. First we make frequent drive-by inspection tours of your property. In addition, we make regular preventive maintenance inspections of the interior of the property. It is stated in the tenants lease agreement that we have the right to make routine announced inspections. Tenants are always notified in writing of pending property inspections.
Choice Home Property Managers conducts routine inspections, and tenants who are doing a good job received a letter thanking them for their time and the care taken in maintaining their home. Tenants who are doing a poor job are also notified, and then we follow-up with a second inspection ten (10) days after the tenant has received the failure report. If the tenant has not shown good faith by providing property maintenance or making requested repairs we will begin proceedings to correct the problem at the tenant's expense.
Maintenance Services
Timely and competent maintenance is the key to protecting your investment. Our goal is to provide you with this important service at a reasonable price using only qualified personnel.
All repairs and maintenance services are performed by our handyman staff, outside vendors, and contractors. Each has been selected because of their ability to provide the best possible service at the best price.
You reserve the right to schedule and control any or all repair and maintenance responsibilities, if you desire.
Routine repair and maintenance will be performed as needed and will be based on urgency and importance. For any major job, we usually obtain written estimates from three different companies, notify you, and obtain your approval before we proceed.
We ensure the quality of the work performed by making spot checks and follow-up inspections. You are further protected because each job is fully documented in writing and supported with receipts.
Eviction Proceedings
We hope you will never have to use our eviction services. To protect you, our office has the latest resources to verify every aspect of the applications.
Unfortunately, even families that are well qualified can encounter serious situations (loss of employment and divorce are the most common). In many cases financial instability is the problem. When a family does not pay rent and does not move, our only recourse is to take legal action.
Typically, the paper work is sent to the attorney's office, the tenant is served the legal papers and our office will appear on behalf of the owner to present evidence. The matter is usually an issue of unpaid rent and the judge normally finds in favor of the landlord. The total eviction cost varies and we generally expect the process to take about three weeks after we send the paper work to the attorney.
Should an eviction process need to be implemented we will discuss the matter in full detail with you and make the process as easy and pain free as possible.
Features of our Property Management Services
Affordable "Performance Based" Fee Structure
We offer different fee structures from which you can choose based on your budget and desires. Our fees are based on performance. The more income we generate for you the better we are compensated. If you are not getting paid then we are not getting paid either.
I have several properties that need management
Investors with several properties in their portfolio will be able to take advantage of our flat management fee for each property. No matter what the rental value on each property, you will have one low management fee across the board. All you need are two or more properties to take advantage of this plan.
Direct Deposit/Automatic Debiting
At your option we can send your net rental income by check or "direct deposit" it into your bank account. There is no additional charge for either option. Tenant's can also make payments electronically and automatically.
Professional Property Managers
We want to make the "management" experience painless. Your property manager is your personal service representative to coordinate all of the information about your property. These experienced professionals can make better recommendations to you so that more problems can be avoided. While the manager's job often requires them to be out of the office, each manager has their own personal assistant that is in the office each day during office hours. If you have a question related to your property, whether related to bookkeeping, maintenance, leasing, or anything else, just contact your property manager, or their assistant, and they will take care of it.
Detailed background checks on Applicants
"How do you check the tenant's background/references"?
Available 24 Hours to handle emergencies
Choice Homes Atlanta's managers and maintenance technicians are on an "on-call" rotation to respond to emergencies 24 hours a day.
Full Service Office open Monday - Saturday
You, or your tenants, can meet with us face to face six days a week. Many of
our competitors operate from their homes and are not available for meetings
except at the property or some other neutral location.
Detailed Monthly Reporting & Annual Summaries
We provide a detailed accounting of all income and expenses monthly. We also provide a year end summary for your 1099 Form to help with your tax return.
We can print and mail your statements or we can email it to you.
Effective Marketing and Leasing Program
Our marketing manager specializes in marketing all properties currently available for rent to better coordinate all advertising, promotion, and showing efforts. This includes extensive promotion on several national web sites plus our own web site with property descriptions and digital photos. We can also use newspaper advertising, when necessary.
We have several leasing agents which makes it possible to show your property at almost any time. Our voicemail system and web page enable prospective tenants to find out all about your property, including directions to drive by, 24 hours a day. They can choose to have an agent call to set up a showing appointment and the agent on call is paged by the system.
Maintenance
We maintain relationships with several contractors and on staff personnel that provide us with priority handling and often charge us at discounted rates due to the amount of business we represent. This enables us to get repair work done more quickly from vendors that will stand behind their work.
Request Information
We want to answer all of your questions promptly and completely. We have a package of information which can be sent to you in a matter of moments. It includes several items including our management agreement and a copy of the lease form we use. Just complete and send us the form below and the package will be emailed to you very soon. Also, feel free to call our office and speak with a representative.